Shipping Information

Please allow 2 days for the manufacturer to process your order. The 1-5 ground shipping duration is in addition to the manufacturer processing time.

• Picnic Time products ship from Moorpark, California - zip code 93021.
• PPE Wholesale Pet Supplies products ship from Texas - zip code 75633
• Sutherland Baskets ship from Pennsylvania - zip code 18042
• Essential Pet Products ship from Florida - zip code 33950

*Expedited shipping options are available. Please call 877-890-5137 for a current quotation.

Fedex and UPS Ground:

• On schedule delivery to all US addresses.
• Fedex & UPS Ground connect to every residential address in all 50 United States.
• Prompt, dependable, cost effective ground delivery makes Fedex & UPS Ground an excellent choice for your shipment.
• Most shipments should arrive to your location within 1-5 business days within the contiguous US; 3-7 business days to Alaska & Hawaii.
• A manufacturer's handling fee of $4.50 per shipping location is added to all Picnic Time product orders.
• A manfacturer's handling fee of $5.00 per shipping location is added to all Sutherland Basket orders.
  
• Sales and Use tax of 9.75% will be added to all orders with a destination to the State of Tennessee.
• Sales and Use tax of 10.25% will be added to all orders with a destination to the State of California.

Return Policy

Basket4Picnic.com is so confident in the integrity of the products we represent that we offer a 100% satisfaction guarantee for the life of the product. Everyone at Basket4Picnic.com understands that we must earn the right to your business on a daily basis. The products are warranted to be free from defects in materials and workmanship for the life of the product. Our warranty applies when the product is used for the purpose intended, and does not apply to damaged caused by typical wear and tear, unreasonable use, or neglect. If you feel that your product has not preformed per the aforementioned warranty guidelines stated above, simply return it for a full refund, freight pre-paid.