Basket4Picnic.com is so confident in the integrity of the Picnic Time products that we offer a 100% satisfaction guarantee for the life of the product. Everyone at Basket4Picnic.com understands that we must earn the right to your business on a daily basis. Picnic Time products are warranted to be free from defects in materials and workmanship for the life of the product. Our warranty applies when the product is used for the purpose intended, and does not apply to damaged caused by typical wear and tear, unreasonable use, or neglect. If you feel that your product has not preformed per the aforementioned warranty guidelines stated above, simply return it to Picnic Time for a full refund, freight pre-paid, to the following address:
Picnic Time, Inc.
5131 Maureen Lane
Moonpark, CA 93021
ATTN: Returns
Please be sure to enclose the shipping receipt with your return so that Pinic Time can tell that you purchased it from Basket4picnic.com.
We will also be more that happy to reimburse you for the shipping cost incurred when returning an item. Simply scan the receipt and email it to returns@basket4picnic.com.
Once confirmation is received from Picnic Time that the item has been returned, and we have received a copy of your shipping receipt, we will credit the cost back to the credit card that you used for making the original purchase.
